FAQ’s
Boards
Yes, you are allowed to store your board in an inflated state. That being said, it's suggested to store it deflated for optimal care. Avoid exposing the board to direct sunlight or close proximity to heat sources. Extended storage at temperatures exceeding 90 degrees is not advised.
While your board can remain inflated for a considerable period, it may gradually lose pressure, especially with temperature fluctuations. We suggest topping up the pressure before you take it into the water. It's also advised to keep the board away from direct sunlight. If the board isn't going to be used for some time, it's recommended to decrease the pressure to less than 10PSI.
It is recommended that you inflate your boards to a pressure between 13-15 psi. Adhering to this pressure guideline will ensure your board's exceptional stiffness and durability. We pride ourselves on delivering top-quality products, and you will notice the difference on the water when your board is inflated to the correct psi.
Tidal Rave boards are crafted to endure the most adventurous journeys. All of our boards are meticulously designed and tested in the UK, ensuring top-notch quality that won't disappoint, offering you the liberty to traverse any body of water. Our leading board, the 10'6", has undergone an array of tests and trials to gauge its resilience, proving its capacity to withstand nearly any situation. By taking good care of it, it will prove to be a reliable partner in your adventures.
Shipping & Orders
Here at Tidal Rave we offer Free Next Day Delivery on all orders made before 2pm via DPD. However it is not always 100% guaranteed depending on location and other issues that are out of our control, so please allow 2 business days for your order to arrive. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Order processing typically takes 1-2 business days. Once your order has been processed, you'll receive a confirmation email with tracking information.